{"id":14251,"date":"2023-10-03T14:30:59","date_gmt":"2023-10-03T12:30:59","guid":{"rendered":"https:\/\/aitsc.de\/blog\/?p=14251"},"modified":"2023-10-03T14:41:22","modified_gmt":"2023-10-03T12:41:22","slug":"polyos-4-1-updated-build-180034-fuer-studio-x-family-g7500-behebt-tc8-tc10-unpairing-probleme","status":"publish","type":"post","link":"https:\/\/aitsc.de\/blog\/polyos-4-1-updated-build-180034-fuer-studio-x-family-g7500-behebt-tc8-tc10-unpairing-probleme\/","title":{"rendered":"PolyOS 4.1 UPDATED BUILD 180034 f\u00fcr Studio X Family &#038; G7500 adressiert TC8 \/ TC10 unpairing Probleme"},"content":{"rendered":"\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"213\" src=\"https:\/\/aitsc.de\/blog\/wp-content\/uploads\/2023\/10\/blog-2.png\" alt=\"\" class=\"wp-image-14252\" srcset=\"https:\/\/aitsc.de\/blog\/wp-content\/uploads\/2023\/10\/blog-2.png 768w, https:\/\/aitsc.de\/blog\/wp-content\/uploads\/2023\/10\/blog-2-300x83.png 300w\" sizes=\"auto, (max-width: 767px) 89vw, (max-width: 1000px) 54vw, (max-width: 1071px) 543px, 580px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Poly hat am 2.10.2023 eine aktualisierte Version des 4.1 Releases ver\u00f6ffentlicht, das die Unpairing Probleme bei Endpunkt &amp; TC8 \/ TC10 im Microsoft Teams Mode adressiert. Wie Sie an das Update gelangen, erfahren Sie hier.<\/p>\n\n\n<p><!--more--><\/p>\n\n\n<p class=\"wp-block-paragraph\">Die Pairing Issues zwischen Touch Controller und Endpunkt im Microsoft Teams Modus sind seit Wochen bei einigen meiner Kunden sehr akut und f\u00fchren zu Missmut. Dieses Problem (<em>Pairing geht in der Cloud verloren und das Raumsystem ist \u00fcber das TC nicht mehr steuerbar \/ Lokales Pairing ist konstant vorhanden<\/em>) betrifft nicht nur Poly Devices, sondern auch andere Hardware Hersteller in diesem Segment. Betroffen sind nur Android Ger\u00e4te. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nachdem Microsoft vor einigen Wochen diese Problematik auf einen Change im Teams Code zur\u00fcckf\u00fchren konnte (TM664857), arbeitet man mit Hochdruck an einer L\u00f6sung.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/aitsc.de\/blog\/wp-content\/uploads\/2023\/10\/image-2.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"553\" src=\"https:\/\/aitsc.de\/blog\/wp-content\/uploads\/2023\/10\/image-2-1024x553.png\" alt=\"\" class=\"wp-image-14256\" srcset=\"https:\/\/aitsc.de\/blog\/wp-content\/uploads\/2023\/10\/image-2-1024x553.png 1024w, https:\/\/aitsc.de\/blog\/wp-content\/uploads\/2023\/10\/image-2-300x162.png 300w, https:\/\/aitsc.de\/blog\/wp-content\/uploads\/2023\/10\/image-2-768x415.png 768w, https:\/\/aitsc.de\/blog\/wp-content\/uploads\/2023\/10\/image-2-1536x830.png 1536w, https:\/\/aitsc.de\/blog\/wp-content\/uploads\/2023\/10\/image-2-2048x1107.png 2048w\" sizes=\"auto, (max-width: 767px) 89vw, (max-width: 1000px) 54vw, (max-width: 1071px) 543px, 580px\" \/><\/a><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<figure class=\"wp-block-image size-full is-resized\"><a href=\"https:\/\/aitsc.de\/blog\/wp-content\/uploads\/2023\/10\/image-1.png\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/aitsc.de\/blog\/wp-content\/uploads\/2023\/10\/image-1.png\" alt=\"\" class=\"wp-image-14255\" style=\"width:428px;height:414px\" width=\"428\" height=\"414\" srcset=\"https:\/\/aitsc.de\/blog\/wp-content\/uploads\/2023\/10\/image-1.png 819w, https:\/\/aitsc.de\/blog\/wp-content\/uploads\/2023\/10\/image-1-300x290.png 300w, https:\/\/aitsc.de\/blog\/wp-content\/uploads\/2023\/10\/image-1-768x744.png 768w\" sizes=\"auto, (max-width: 428px) 100vw, 428px\" \/><\/a><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Poly hat nun eine aktualisierte Version des 4.1 Releases ver\u00f6ffentlicht, das einen Hotfix (aktualisierte Version des Teams Company Portal Agents) beinhaltet und das Issues adressiert (<em>PolyOS 4.1 UPDATED BUILD 180034<\/em>).<\/strong> <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Codec Firmware<\/strong>: 4.1.0_00-180034<br><strong>TC8\/TC10 Firmware:<\/strong> 4.1.0-211230<br><strong>Company Portal Version:<\/strong> 55.0.5954.0<br><strong>Microsoft Teams Version:<\/strong> 1449\/1.0.96.2023090601<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sie k\u00f6nnen das Release von den Poly Support Pages f\u00fcr ein manuelles Update herunterladen (eigener Update Server oder USB Stick), das Update \u00fcber die WebUI Ihres Endpunktes durchf\u00fchren, Poly Lens (Cloud) nutzen oder die Software zeitnah \u00fcber das Teams Admin Center ausrollen (derzeit ist das Release dort noch nicht verf\u00fcgbar und wird in den n\u00e4chsten Tagen ver\u00f6ffentlicht).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/aitsc.de\/blog\/so-updaten-sie-ihre-studio-x-und-ihr-tc8\/\"><strong>So updaten Sie Ihre Studio X &amp; G7500<\/strong><\/a><br><a href=\"https:\/\/aitsc.de\/blog\/so-erstellen-sie-sich-ihren-eigenen-video-update-server\/\"><strong>So erstellen Sie Ihren eigenen Video Update Server<\/strong><\/a><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/aitsc.de\/blog\/wp-content\/uploads\/2023\/10\/image-3.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"357\" src=\"https:\/\/aitsc.de\/blog\/wp-content\/uploads\/2023\/10\/image-3-1024x357.png\" alt=\"\" class=\"wp-image-14257\" srcset=\"https:\/\/aitsc.de\/blog\/wp-content\/uploads\/2023\/10\/image-3-1024x357.png 1024w, https:\/\/aitsc.de\/blog\/wp-content\/uploads\/2023\/10\/image-3-300x105.png 300w, https:\/\/aitsc.de\/blog\/wp-content\/uploads\/2023\/10\/image-3-768x268.png 768w, https:\/\/aitsc.de\/blog\/wp-content\/uploads\/2023\/10\/image-3-1536x536.png 1536w, https:\/\/aitsc.de\/blog\/wp-content\/uploads\/2023\/10\/image-3-2048x714.png 2048w\" sizes=\"auto, (max-width: 767px) 89vw, (max-width: 1000px) 54vw, (max-width: 1071px) 543px, 580px\" \/><\/a><figcaption class=\"wp-element-caption\"><strong>Poly Support Pages at support.poly.com<\/strong><\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.poly.com\/content\/dam\/www\/products\/support\/video\/video-os\/release-notes\/video-os-rn-4-1-0-180034.pdf\">Link zur Downloa<\/a><a href=\"https:\/\/www.poly.com\/content\/dam\/www\/products\/support\/video\/video-os\/release-notes\/video-os-rn-4-1-0-180034.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">d Seite<\/a><br><a href=\"https:\/\/www.poly.com\/content\/dam\/www\/products\/support\/video\/video-os\/release-notes\/video-os-rn-4-1-0-180034.pdf\">Releas<\/a><a href=\"https:\/\/www.poly.com\/content\/dam\/www\/products\/support\/video\/video-os\/release-notes\/video-os-rn-4-1-0-180034.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">e Notes<\/a><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/aitsc.de\/blog\/wp-content\/uploads\/2023\/10\/image-4.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"327\" src=\"https:\/\/aitsc.de\/blog\/wp-content\/uploads\/2023\/10\/image-4-1024x327.png\" alt=\"\" class=\"wp-image-14258\" srcset=\"https:\/\/aitsc.de\/blog\/wp-content\/uploads\/2023\/10\/image-4-1024x327.png 1024w, https:\/\/aitsc.de\/blog\/wp-content\/uploads\/2023\/10\/image-4-300x96.png 300w, https:\/\/aitsc.de\/blog\/wp-content\/uploads\/2023\/10\/image-4-768x245.png 768w, https:\/\/aitsc.de\/blog\/wp-content\/uploads\/2023\/10\/image-4-1536x490.png 1536w, https:\/\/aitsc.de\/blog\/wp-content\/uploads\/2023\/10\/image-4-2048x653.png 2048w\" sizes=\"auto, (max-width: 767px) 89vw, (max-width: 1000px) 54vw, (max-width: 1071px) 543px, 580px\" \/><\/a><figcaption class=\"wp-element-caption\"><strong>Poly Lens (Cloud) Management Portal<\/strong><\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/aitsc.de\/blog\/so-managen-sie-ihre-videoendpunkte-mit-poly-lens\/\">So managen Sie Ihre Studio X &amp; G7500<\/a><a href=\"https:\/\/aitsc.de\/blog\/so-managen-sie-ihre-videoendpunkte-mit-poly-lens\/\" target=\"_blank\" rel=\"noreferrer noopener\"> mit Poly Lens<\/a><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/aitsc.de\/blog\/wp-content\/uploads\/2023\/10\/image-5.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"517\" src=\"https:\/\/aitsc.de\/blog\/wp-content\/uploads\/2023\/10\/image-5-1024x517.png\" alt=\"\" class=\"wp-image-14262\" srcset=\"https:\/\/aitsc.de\/blog\/wp-content\/uploads\/2023\/10\/image-5-1024x517.png 1024w, https:\/\/aitsc.de\/blog\/wp-content\/uploads\/2023\/10\/image-5-300x151.png 300w, https:\/\/aitsc.de\/blog\/wp-content\/uploads\/2023\/10\/image-5-768x387.png 768w, https:\/\/aitsc.de\/blog\/wp-content\/uploads\/2023\/10\/image-5-1536x775.png 1536w, https:\/\/aitsc.de\/blog\/wp-content\/uploads\/2023\/10\/image-5-2048x1033.png 2048w\" sizes=\"auto, (max-width: 767px) 89vw, (max-width: 1000px) 54vw, (max-width: 1071px) 543px, 580px\" \/><\/a><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Direkte Download URLs f\u00fcr die verschiedenen Software Release finden Sie in diesem Blog Post:<\/strong> <a href=\"https:\/\/aitsc.de\/blog\/direkte-download-urls-zum-upgrade-downgrade-ihrer-studio-x-g7500\/\">Direkte Download URLs zum Upgrade \/ Downgrade Ihrer Stu<\/a><a href=\"https:\/\/aitsc.de\/blog\/direkte-download-urls-zum-upgrade-downgrade-ihrer-studio-x-g7500\/\" target=\"_blank\" rel=\"noreferrer noopener\">dio X \/ G7500<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Der Link f\u00fcr dieses Release ist<\/strong>: https:\/\/swupdate.lens.poly.com\/polyos\/<strong>4.1.0<\/strong>\/180034\/<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ich empfehle das Update, wie immer, erst einmal auf 1 oder 2 Testmaschinen durchzuf\u00fchren. Wenn diese stabil laufen und das &#8222;Unpairing Issue&#8220; gel\u00f6st ist, fahren Sie mit dem Rollout fort. Sollten Ihre Probleme mit dem Upgrade nicht gel\u00f6st sein, er\u00f6ffnen Sie bitte unbedingt ein Support Ticket bei HP | Poly.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Poly hat am 2.10.2023 eine aktualisierte Version des 4.1 Releases ver\u00f6ffentlicht, das die Unpairing Probleme bei Endpunkt &amp; TC8 \/ TC10 im Microsoft Teams Mode adressiert. Wie Sie an das Update gelangen, erfahren Sie hier.<\/p>\n","protected":false},"author":1,"featured_media":14252,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[152,17,133,141,2,633,609,15,196],"tags":[],"class_list":["post-14251","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-g7500","category-microsoft-teams","category-microsoft-teams-room-system","category-mtr","category-studiox","category-studio-x52","category-tc10","category-tc8","category-updatesnupgrades"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>PolyOS 4.1 UPDATED BUILD 180034 f\u00fcr Studio X Family &amp; G7500 adressiert TC8 \/ TC10 unpairing Probleme PolyOS 4.1 UPDATED BUILD 180034 f\u00fcr Studio X Family &amp; G7500 adressiert TC8 \/ TC10 unpairing Probleme - Uwe Ansmann<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/aitsc.de\/blog\/polyos-4-1-updated-build-180034-fuer-studio-x-family-g7500-behebt-tc8-tc10-unpairing-probleme\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"PolyOS 4.1 UPDATED BUILD 180034 f\u00fcr Studio X Family &amp; G7500 adressiert TC8 \/ TC10 unpairing Probleme PolyOS 4.1 UPDATED BUILD 180034 f\u00fcr Studio X Family &amp; G7500 adressiert TC8 \/ TC10 unpairing Probleme - Uwe Ansmann\" \/>\n<meta property=\"og:description\" content=\"Poly hat am 2.10.2023 eine aktualisierte Version des 4.1 Releases ver\u00f6ffentlicht, das die Unpairing Probleme bei Endpunkt &amp; TC8 \/ TC10 im Microsoft Teams Mode adressiert. 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Wichtig:Die f\u00fcr diesen Post genutzte Software ist derzeit noch nicht offziell erh\u00e4ltlich oder freigegeben. Es kann daher, bis zum finalen Release, noch zu \u00c4nderungen kommen. 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